About US

LGC Background

The non-transparent and high-costly vehicle maintenance service delivered by any garage have been found very common everywhere in Cambodia since the last few decades and this seriously displeases almost all vehicle owners. Whenever dealing with vehicle repair at garage, the garage owner rarely let the car owner know the exact root causes of the damaged car. In most cases, the garage owner plays trick against the car owner by exaggerating the car parts that need replacing and even letting the car owner wait many untold days until the car get fixed. With such behavior, the person whose car gets damages usually suffered from inconveniently wasting time and money to be involved in getting his/her car fixed. This problematic service does not compatible with our Christian couple, Lyna & Savongz who also used to experience such dishonest service.

This has inspired our couple to establish the Lyna Garage since 1 June 2001which provides transparent, quality and reliable car maintenance service with moderate fee that even poor customers can afford in the situation where the number of cars in Cambodia has significantly increased since the last few decades.

Lyna-Garage.Com office was initially located at #28ABC, Street 460, Sangkat Boeng Trabek, Khan Chamcarmon, Phnom Penh, Cambodia, but later on it has moved to #132, Street 430, Sangkat Tumnop Teuk, Khan Chamcarmon, Phnom Penh, Cambodia up to the present time with the following contact addresses.

LGC Target Customers

Lyna-Garage.Com mainly targets vehicle owners in Cambodia, especially the Christian Missionary Teams, Individual Christian, Expat, NGO, OI, UN agencies, and Private Companies who own either individual or official vehicles. LGC has been established to help them economize on vehicle maintenance fee, so it can prevent them from being cheated on any vehicle repairs. Moreover, we aim at helping the Royal Government of Cambodia reduce the poverty by offering the employment opportunities, provide training for local young students who are graduated from universities/NGOs and give them the fair working condition.

Vision

Lyna-Garage.Com is the best garage of Cambodia for its transparent and reliable maintenance services so that it consists of the largest amount of customers among the other Cambodian garages via the creation of its branch in each of the 25 provinces of Cambodia.

Values

We attribute most valuable and vital business success to honesty, integrity, transparency, efficiency, accountability and Christianity to mobilize as well as to satisfy our potential customers for the glory of Lord Jesus Christ.

Mission

Lyna-Garage.Com’s missions are to

1. Provide acceptable and reliable services as below for people especially the foreigners or institutions in Cambodia, who have their vehicle problems or the problems related to their automotive, residential and occupational legalizations.
2. Promote automotive mechanic skill among students or mechanic trainees in Cambodia through providing internship opportunity so that they get further practical experience.

Services

1.   Vehicle Repair and Maintenance

2.   On-Board Diagnostics

3.   Annual & Biennial Vehicle Technical Inspection

4.   Buying & Selling Vehicle Consultation & Evaluation

5.   Sale of Automotive Spare Parts & Accessories

6.   Vehicle Registration & Certification

7.   Driving License Certification & Extension.

8.   Annual Road Tax

9.   Visa Extension

10. Foreign Work Permit Certification & Extension

Successful Strategies of Lyna-Garage.Com

• Run business with Lord Jesus Christ support via tithing, offering & daily prayer
• Be nice and patient to all regular and walk-in customers
• Behave honestly and respectfully toward customers
• Be quickly responsive to customer
• Rather increase the number of customers than decrease it
• Constantly build the capacity and skill of staff members, especially English language.
• On-job training to all office staff members, professional drivers and the mechanic staff members

LGC Chart & Structure

LGC is governed and managed by a garage employer group comprising President (Mr. Savongz Meas), Vice-President (Ms. Lyna Tan), and Office Manager (Miss Vongza Dadanee).

The president assumes overall responsibilities of LGC assisted by the Vice President who is specifically responsible for vehicle repair and maintenance and the Office Manager for administration, accounting, car rental, customer service under the supervision of the President and Vice President.   

Lyna-Garage.Com employs the following employees:

• One Administrator
• One Financial Officer
• One Stock Keeper
• One Customer Service
• Six Mechanics
• One English-Spoken Drivers

LGC Working Time

Working Days: Monday through Saturday (6 days per week)

Working Hours:(8 hours 30 minutes)

• Morning: 07:30 AM to 12: 00 PM
• Afternoon: 01:30 PM to 05:30 PM

LGC plans to expand its services countrywide through establishing branch offices in provinces or cities in the future i.e. when allowed by opportunity in accordance with God will.